About Us Boodi eco-ashtray are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Butts & Gum Ltd
17 Foulds Terrace Bingley BD16 4LZ United Kingdom
Phone: 0845 838 2527
Fax: 01274 560 597
Email: info [at] buttsandgum [dot] com
VAT: 865 8611 86

Making A Purchase Making a purchase could not be easier. Simply click the "buy now" button, choose the amount you wish to purchase. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Maestro, Delta, Solo, AMEX, Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

Shipping And Handling Our online shop will automatically calculate the shipping and handling charges for your specific delivery destination.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 14 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security All credit card details are taken by a well respected third party (paypal). Your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 838 2527 (International +44 0845 838 2527) or fax us on 01274 560 597 or write to us at 17 Foulds Terrace Bingley BD16 4LZ United Kingdom

Privacy Policy Boodi eco-ashtray do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy for online purchases...

If for any reason you are unhappy with your purchase, simply return it to us in its original condition and packaged appropriately within 7 days and we'll exchange the item or refund the purchase price to your account. Please note: Postage will not be refunded.

If the item is either faulty or damaged, please email info@buttsandgum.com to report the problem. Then we can organise a replacement or refund.

Butts & Gum Ltd cannot accept responsibility for goods lost in the post or non-delivered items. This does not affect your statutory rights as a consumer under English law.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm